When Ads Lie: Products That Didn't Live Up to the Hype
6. A Christmas Mug
Cost: $48.48
Created by: RedBubble
Acquired via: Amazon
This situation mirrors the "Light Bulb Color-Changing Mug" crisis, but on a holiday scale. A cautious customer named Matt purchased this mug for his spouse, excited about the prospect of it transforming into a beautiful Christmas scene. However, his anticipation quickly turned to disappointment when the black mug failed to change colors as expected. Instead of revealing the festive design, it remained unchanged, with the demo image simply printed directly onto the cup by the seller.
Source: Christmas Mug via Pinterest or BuzzFeed
A few days after the disappointing holiday mug arrived, on December 26, 2015, the customer left a review that conveyed his frustration. He made it clear that he did not find the situation humorous at all. In his review, he expressed his dissatisfaction with the product, describing it as "awful" and "ill-advertised." He demanded a refund, stating that he felt misled by the product's presentation. The headline of his review succinctly stated, "Bad product."
